Job Summary – Sales Adviser (Contact Centre)
Location: Bellville, Western Cape
Company: Sanlam Group (Santam Direct Call Centre)
Date: 10 June 2025
Role Overview:
As a Sales Adviser in the contact centre, your primary role is to deliver excellent customer service, assess client needs, and recommend tailored insurance products, all while meeting sales targets in a fast-paced, compliance-driven call centre environment.
Key Responsibilities
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Meet and exceed sales targets consistently.
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Ensure compliance with QA standards and regulatory frameworks (TCF, CPA).
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Deliver a top-tier customer experience.
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Follow workforce scheduling strictly.
Requirements
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Grade 12 / Matric or equivalent.
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Prior sales experience is advantageous.
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Strong communication and interpersonal skills.
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Customer service-focused with a positive, proactive attitude.
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Comfortable in a high-paced call centre environment.
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