Receptionist - Intercare Panorama Medical Centre
Company: Intercare Group South Africa
Location: Parow, Western Cape
Job Type: Permanent
Closing Date: 19 May 2025
Date Posted: 13 May 2025
About the Role
Intercare Panorama Medical Centre is looking for a Receptionist to join their team. The successful candidate will be responsible for delivering excellent customer service, managing patient bookings, payments, and supporting the overall reception operations.
Minimum Requirements
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Grade 12 (Matric)
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Computer proficiency
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Experience in a customer-facing role (e.g. reception) is advantageous
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GoodX system experience is an added advantage
Grade 12 (Matric)
Computer proficiency
Experience in a customer-facing role (e.g. reception) is advantageous
GoodX system experience is an added advantage
Key Responsibilities
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Provide professional and friendly telephone and front-desk service
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Assist patients in completing forms and ensure accurate data capture
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Manage the full reception journey – booking, arrival, and payment
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Maintain patient confidentiality in line with POPIA
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Keep reception area clean and organised
-
Refer emergency cases to the nurse station
-
Assist with account queries and escalate where needed
-
Collect payments and perform daily cash-ups
Provide professional and friendly telephone and front-desk service
Assist patients in completing forms and ensure accurate data capture
Manage the full reception journey – booking, arrival, and payment
Maintain patient confidentiality in line with POPIA
Keep reception area clean and organised
Refer emergency cases to the nurse station
Assist with account queries and escalate where needed
Collect payments and perform daily cash-ups
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