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Job Title: Tech Officer: SCA Control
Location: Centurion, Gauteng, South Africa
Company: Openserve
Job Number: 10004857
Job Grade: OP1
Reports To: Management
Span of Control: None
Core Competencies
Functional Knowledge
- Fault-finding procedures
- Customer care practices
- Network layout and management systems
- Network technology principles
- Telkom policies and procedures
- Effective telephone etiquette
Functional Skills
- Analytical thinking
- Computer literacy
- Coordination techniques
- Decision-making skills
- Planning and problem-solving
- Organizing and controlling
Attitudes/Leadership Competencies
- Customer focus
- Initiative and proactiveness
- Performance-driven attitude
- Reliability and punctuality
- Adherence to company policies
- Team player mentality
- Innovativeness
Certifications & Education
- NQF Level 6: Three-year Diploma/National Diploma
- OR NQF Level 4: Grade 12 with relevant modular training
Experience
- No experience required
- OR 3 years relevant experience
Special Requirements
- Willingness to work shifts
- Flexibility for overtime or standby work
This opportunity offers a chance to work in a technically skilled, customer-focused role within Openserve, with an emphasis on network operations and management. Ideal for individuals with a blend of technical skills and a strong sense of initiative.
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