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Job Opportunity: Inception Administrator
Location: Midrand, South Africa
Salary: Market Related
Job Type: Full Time, Permanent
Application Deadline: December 17, 2024
Reference: G4S/TP/8008245/226336
About the Role
G4S Deposita SA, a leading Cash Management Company, is seeking an Inception Administrator to join its team. The successful candidate will be responsible for ensuring client satisfaction and fostering positive customer experiences. This role demands a self-starter who values adherence to company policies and has a proven ability to deliver results.
Key Responsibilities
1. Client Cards Processing
- Create and load client cards following established SOPs.
- Test cards to meet quality standards.
- Coordinate delivery calls and ensure timely card distribution.
- Keep clients updated on card requests and delivery progress.
2. Email and Telecommunication Administration
- Monitor and respond to incoming emails promptly.
- Organize, categorize, and ensure confidentiality in email communications.
- Address telecommunication inquiries efficiently.
- Maintain security and manage email distribution lists as required.
3. General Inception Duties
- Stand in for team members during absences.
- Manage ongoing projects and address urgent communications.
- Attend meetings, prioritize tasks, and coordinate with the team.
4. Adherence to Standard Operating Procedures
- Protect business information by following company policies, including:
- Info Security Policy, Crisis Management Plan, Password Requirements, and others.
- Ensure compliance with the G4S Deposita Clean Desk Policy.
5. Health and Safety Compliance
- Report and discuss safety incidents.
- Participate in safety meetings and ensure adherence to workplace safety policies.
Ideal Candidate Profile
Qualifications and Experience
- Grade 12 qualification.
- Proficiency in Excel, MS Outlook, and Word.
- Strong written and verbal communication skills.
Skills and Attributes
- Ability to work under pressure.
- Strong problem-solving skills.
- Attention to detail and adaptability to changing circumstances.
Why Join G4S Deposita?
This role provides the opportunity to work within a world-renowned company committed to delivering smart solutions in the banking, retail, and wholesale sectors. If you are results-driven and thrive in a dynamic environment, this is the role for you!
Apply by December 17, 2024!
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