Smollan is seeking a passionate and driven Sales Consultant to join their team in Woodmead, Johannesburg. At Smollan, the focus is on creating an inclusive and diverse workplace where employees feel cared for, motivated, and inspired to contribute to the company's success. This role is integral to the company's goal of building an extraordinary place to work while fostering growth and opportunity for employees.
Key Responsibilities:
As a Sales Consultant, you will play a vital role in supporting the company's sales and customer service efforts. Your responsibilities will include:
1. Administration:
- Handle daily administrative tasks, ensuring records and documentation are up to date and accurate.
- Support store operations by managing paperwork related to sales, customer service, and stock control.
2. In-Store Sales and Marketing:
- Promote products and services within the store environment, focusing on boosting sales and customer engagement.
- Implement marketing strategies to drive sales and increase brand awareness.
- Work closely with the team to meet sales targets and contribute to overall business growth.
3. Customer Satisfaction and Service:
- Provide excellent customer service by assisting customers with product inquiries, offering recommendations, and ensuring a positive shopping experience.
- Handle customer complaints and resolve issues in a timely, professional manner.
Job Requirements:
To excel in this role, candidates should possess the following qualifications and skills:
Experience:
- 2-3 years’ experience in a retail sales environment, with preference given to those who have worked in the Telecommunications Industry.
Education:
- Matric (Grade 12) qualification is required.
- A Diploma/NQF Level 5 qualification will be advantageous.
Skills and Competencies:
- Sales Acumen: Strong understanding of sales processes and strategies, with the ability to close deals and meet sales targets.
- Marketing Knowledge: Familiarity with marketing principles and techniques to promote products effectively.
- Customer Service Skills: Ability to deliver exceptional customer service, creating a positive experience that fosters customer loyalty.
- Administration Skills: Organizational abilities to handle daily administrative tasks efficiently.
- Communication Skills: Excellent verbal and written communication skills, essential for interacting with customers and colleagues.
- Computer Literacy: Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) to handle administrative and reporting duties.
Why Join Smollan?
Smollan is not just offering a job but an opportunity to be part of a company that values diversity, inclusivity, and employee well-being. As a Sales Consultant, you’ll contribute to the company’s success while growing your own career within a supportive and evolving work environment.
This position is ideal for someone with a passion for sales, a customer-focused mindset, and a desire to work in a fast-paced, dynamic retail environment.
Are you ready to take the next step in your career? Apply now to join the Smollan family!
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