Receptionist (South Coast)

Job Title: Receptionist & Office Administrator
Start Date: 01 November 2024
Location: Primary and High School Department

Qualifications:

Matric: Minimum educational requirement.
Certificate or Diploma in Office Administration: A qualification in office administration or a related field is highly advantageous.
Computer Literacy: Proficiency in MS Office (Word, Excel, Outlook, and Teams) is essential.
IT Proficiency: A solid understanding of general office IT systems is required.

Experience:

Minimum 5 Years: Previous experience in a similar, fast-paced office environment.
Communication Skills: Excellent verbal and written communication skills, particularly in English.
Knowledge of SASAMS: Familiarity with the SASAMS school administration system is a plus.
CRM or Office Management Software: Experience with customer relationship management systems or office management software will be beneficial.

Duties:

Switchboard Operation: Answer, screen, and forward incoming calls, providing basic information when necessary.
Stakeholder Relations: Handle communications with parents, learners, and staff via phone, email, and in person.
Reception Management: Oversee the reception area, ensuring it runs smoothly and professionally.
Enrollment Enquiries: Assist with new student enrollment and handle confidential documentation.
Learner Records Management: Maintain accurate and up-to-date learner records.
Administrative Support: Provide general administrative assistance, including minute-taking during meetings, typing academic and administrative materials, and performing ad-hoc tasks as required.
First Aid: Administer first aid to learners when necessary.
Marketing Support: Assist the marketing department by capturing leads for marketing statistics.

Competencies Required:

Customer Service Skills: Strong interpersonal and reception skills, with a focus on delivering excellent service.
Organizational Skills: Ability to manage tasks effectively, even under pressure.
Attention to Detail: A high degree of accuracy is required in handling tasks, particularly sensitive learner information.
Discretion & Confidentiality: Capable of maintaining confidentiality when dealing with sensitive documents.
Initiative & Creativity: Enthusiastic, energetic, and able to work both independently and as part of a team.
Tech Savvy: Proficiency in MS Office and the ability to learn other relevant platforms.

If you meet these qualifications and are excited about joining a dynamic educational environment, please apply by 27 September 2024.

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