Area Manager

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Area Manager
Details
Closing Date: 2025/08/26
Reference Number: TSE250819-5
Job Title: Area Manager
Business Unit / Division: Thorburn Security Solutions
Job Type Classification: Permanent
Location - Town / City: Rustenburg
Location - Province: North-West
Location - Country: South Africa

About Us
Thorburn Security Solutions is looking for an Area Manager. Reporting to the Regional Managing Director, the Area Manager coordinates the provision of contractual and ad hoc security services to customers in accordance with legislation, PSIRA regulations, Company policies to ensure that the budgeted financial targets are achieved.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more.

Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs.

Duties & Responsibilities

• Direct Wage control (overtime) and Overheads; ensure contract contribution aligns with budget forecast

• Effective Organisation: analyse staff turnover to allocate employees in line with contract/site requirements

• Manage rosters and shift patterns in accordance with PRP

• Manage time & attendance (overtime, annual and sick leave)

• Provide employee engagement platforms including parade attendance

• Conduct regular performance assessments and provide corrective feedback to subordinate employees

• Maintain employee discipline in accordance with code of conduct and legislation

• Deploy PSIRA registered officers at sites

• Ensure armed response officers under supervision are certified according to Regulation 21

• Retain clients by delivering customer service in accordance with SLAs

• Conduct regular service audits and implement corrective actions

• Resolve customer queries quickly

• Maintain open communication with clients per escalation procedures

• Manage Security Operations as per site specifications & PSIRA standards

• Reduce unplanned absenteeism for maximum site coverage

• Control overtime caused by absenteeism

• Prevent claims against the company through customer risk assessments

• Ensure all services are invoiced accurately and paid on time

Skills and Competencies

• Leading and managing subordinates

• Dispute resolution and conflict management

• Verbal and written communication

• Labour relations management

• Working knowledge of financial statements

• Risk identification and mitigation

• Attention to detail

• Delivering objectives

• Customer centric thinking

• Report writing and action plan development

• Communication at all organizational levels

• Firearm competency (business use) is an advantage

Qualifications

• Grade 12 or equivalent

• Driver’s License

• PSIRA Grade A

• Post Matric qualification is an added advantage

• Handgun, Shotgun, and Rifle Firearm competency for business use is advantageous

CLICK HERE TO APPLY 

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