Sales Coordinator (External Applications Only) – Seshego
Location: Polokwane, South Africa
Job Description:
Drive sales growth by interacting with customers, costing building plans, issuing accurate quotations, and maintaining high standards in merchandising, housekeeping, and delivery efficiency.
Requirements:
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Grade 12 plus 5 years related experience, or 10 years’ work experience
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Plan reading experience (advantageous)
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Good command of English and local dominant language
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Above average numeracy skills
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Exceptional customer service skills
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Ability to work well under pressure
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Computer literate
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Strong organizing, planning, and delegation skills
Key Performance Areas:
Sales:
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Issue and follow up on quotations
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Manage special order quote process
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Read building plans and ensure timely, accurate quotes
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Manage telephone communications and customer follow-ups
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Conduct competitor analysis
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Promote loyalty programs
Deliveries:
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Manage efficient delivery services and correct rate charges
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Ensure deliveries dispatched on time
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Communicate and resolve delivery delays
Customer Service:
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Manage customer service desk effectively
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Record, follow up, and resolve complaints
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Ensure prompt telephone response and etiquette
Store Standards:
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Manage Ready for Business checklists and processes
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Implement price changes and planograms
People Management:
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Ensure availability and backup of assistants, sales advisors, and forklift drivers
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Oversee daily duties execution
Safety (OHSA):
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Enforce safety standards and protective clothing use
Security Awareness:
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Be vigilant about suspicious activities
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Maintain password security
Core Values:
Integrity:
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Keep promises and handle sensitive info carefully
Accuracy:
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Maintain attention to detail and orderly work
Client Focus:
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Respond actively to client needs with friendliness and can-do attitude
Personal Development:
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Work on strengths and weaknesses, seek training, and ask for feedback
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