Techxpert
Company: Pepkor Lifestyle (Incredible Connection)
Location: Sandton, Johannesburg, Gauteng
Job Type: Permanent
Experience Level: Entry Level
Industry: Information Technology and Services
Department: Customer Service
Posted: 18 August 2025
Closing Date: 21 August 2025
Job Introduction
Pepkor Lifestyle is looking for a Techxpert (Technician) with hands-on experience in IT hardware, software installation, and maintenance systems. This role focuses on improving technical systems, troubleshooting, and providing outstanding service to customers.
Minimum Requirements
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Matric (Grade 12)
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COMPTIA A+ Certified (Essentials and Core) – Required
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Valid Driver’s License
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N+ Certification – Advantageous
Technical Skills & Knowledge
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In-depth knowledge of IT hardware components and repairs
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Experience with software installations
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Basic networking systems knowledge – Advantageous
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MS Office proficiency
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Troubleshooting and problem-solving abilities
Soft Skills & Competencies
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Sales ability (including closing sales)
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Strong verbal and written communication
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Excellent interpersonal and networking skills
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Customer-centric mindset
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Strong stress and conflict management skills
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High level of attention to detail
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Ability to work independently (self-management)
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Driven by targets and results
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Personal resilience, integrity, and continuous self-development
Organizational Awareness
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Understanding of Incredible Connection (IC) and Pepkor Lifestyle policies and systems
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Familiarity with IC’s vision, branch structure, networks, and internal processes
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