Multi Skilled Consultant I

Company: FNB (First National Bank)
Location: Tsumeb
Job Type: Full-Time
Posted: Today
Closing Date: 2 September 2025 (14 days left to apply)
Job Requisition ID: R38584

Job Purpose

Provide relief support for Teller, Collections Consultant, and Cash Migration Official functions. Ensure seamless day-to-day operations across various service areas, delivering exceptional customer experiences and meeting performance targets.

Key Responsibilities

Support various frontline functions (Teller, Service, Sales, Admin) efficiently
Achieve net profit growth through excellent service and sales
Deliver customer service that meets Balanced Scorecard standards
Understand customer needs and offer suitable solutions
Resolve customer complaints, especially related to collections
Convert leads into successful sales
Meet or exceed individual and business area targets
Approve, verify, and authorise relevant frontline activities
Ensure full compliance with legislative and audit requirements
Influence and track sales activities to improve efficiencies

Minimum Requirements

Grade 12 certificate
1–3 years experience in a banking or similar environment

Ideal Candidate Traits

You will thrive in this role if you are:

Ethical – Committed to integrity and transparency
Curious – Open to creativity and new insights
Self-driven – Takes initiative and leads when necessary
Inclusive – Embraces diversity and shows humility
Collaborative – Values team success over personal territory
Courageous – Willing to speak up and challenge the norm

What FNB Offers

Opportunities for networking, innovation, and career growth
A collaborative environment that encourages bold ideas and shared success

CLICK HERE TO APPLY

Multi Skilled Consultant I