Specialist – Unbranded Channel

Location: Polokwane, South Africa
Date Posted: 08 June 2025
Requisition ID: 267521
Closing Date: Not specified – Apply ASAP

Company Overview

Vodacom, South Africa’s number one Top Employer for 2025, is a leading telecommunications company committed to putting people first. We drive growth through innovation, inclusion, and customer-first strategies.

Purpose of the Role

To drive revenue and customer growth through Vodacom’s products and services within unbranded and informal trade channels in a specific geographic region. You’ll be responsible for channel partner management, sales strategy execution, and field marketing oversight, focusing on national chains, wholesalers, informal outlets, and alternative distributors.

Key Responsibilities

Manage all unbranded channel stores (NCs, wholesalers, ADs, informal stores)
Act as first-line escalation contact for trade partner/customer queries
Oversee field marketing agency execution and compliance
Achieve channel sales and customer service targets
Build strong relationships with informal traders, spazas, hawkers, and other partners
Drive awareness and adoption of new products, promotions, and campaigns
Monitor competitor activity and implement strategic responses
Provide performance reports, market insights, and sales analysis
Create and maintain monthly store visit cycles and partner meetings
Support implementation of Vodacom’s unbranded channel strategy
Identify and recruit new business partners as per channel expansion plans
Ensure effective training and knowledge transfer to store staff
Improve TNPS and ENPS metrics across the region

Qualifications & Experience Required

Matric / Grade 12
3-year diploma or degree in sales, marketing, or commerce (NQF 6 or higher)
3–5 years’ relevant experience in sales, marketing, or business development
Experience in:
- Informal trade / SMME engagement
- Retail sales execution and partner development
- Telecoms industry (advantageous)
Driver’s license and own vehicle – Essential

Core Competencies & Skills

Channel marketing and distribution management
Business acumen and commercial thinking
Performance reporting and analytics
Strategic stakeholder relationship management
Strong negotiation and communication skills
Sales planning and execution

What We Offer

Competitive salary with performance incentives
Cellphone, data, and fibre discounts
Medical aid and risk benefits
Growth and development opportunities
Exclusive staff discounts through partner companies

CLICK HERE TO APPLY

Specialist – Unbranded Channel