Site Administrator

Reference Number: TSE250811-2
Closing Date: 18 August 2025
Location: Limpopo, South Africa
Job Type: Talent Pool
Division: Tsebo Facilities Solutions

About the Role

Tsebo Facilities Solutions is seeking a Site Administrator to support the day-to-day administration and service delivery at site level. The role ensures customer satisfaction in accordance with the service agreement.

As part of Tsebo Solutions Group, a leading African Integrated Workplace Management Solutions Provider, the successful candidate will contribute to reducing client costs and complexities, while increasing quality, efficiency, and productivity. Tsebo operates in various sectors including Facilities Management, Catering, Cleaning, Hygiene, Pest Control, Protection, Procurement, and more.

Key Duties & Responsibilities

General Office & Facilities Support:

Maintain cleanliness of office, kitchens, ablutions, and common areas.
Replenish consumables as required.
Prepare and serve refreshments.
Report breakages or losses of kitchen items.
Perform ad hoc duties as needed.
Support other TFS site personnel as required.

Stock & Consumables:

Maintain stock levels of consumables and cleaning materials.
Report shortages and follow up on stock availability.

Financial Administration:

Monitor orders and ensure timely submission of supplier invoices.
Verify completion of jobs and services before processing invoices.
Ensure compliance with expenditure controls and financial policies.
Adhere to invoice cut-off dates.

Service Quality Monitoring:

Perform random inspections to assess service quality.
Support the document management team in maintaining client information.
Ensure contractors comply with invoicing timelines and quality standards.

Customer Focus:

Foster a customer-focused culture.
Handle customer queries promptly or escalate appropriately.
Conduct client satisfaction surveys.
Support compliance and operational efficiency.
Manage customer expectations and follow up on issues.

Reporting:

Prepare and submit monthly reports as required.

Code of Conduct & SHEQ:

Represent Tsebo professionally.
Comply with SHEQ policies and corporate values.
Be flexible in performing duties beyond the written job description.
Promote Tsebo's image and values at all times.

Skills and Competencies Required

Proficiency in MS Office
Knowledge of equipment, materials, and suppliers in facilities management
Strong communication and interpersonal skills
Excellent time management and organizational abilities
Customer-focused and service-oriented
Strong report writing and analytical skills
Ability to manage systems and work independently
High attention to detail
Emotional intelligence and resilience
Ability to multitask and work under pressure
Professional conduct and confidentiality

Qualifications & Experience

Minimum Education: Grade 12 (Non-Negotiable)
Additional:

Relevant tertiary education in a technical or administrative field
Computer literacy (MS Office, Infor EAM preferred)
Knowledge of cleaning and refreshment service practices
Minimum 3 years of experience in a similar role
Experience in Helpdesk Operations Management is an advantage

CLICK HERE TO APPLY

Site Administrator