Floor Manager (40hr)
Location: Waterfall, North West, South Africa
Company: JD Sports (under TFG group)
Key Responsibilities:
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Support store management in leading the team effectively
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Drive operational excellence with a customer-centric approach
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Motivate and engage the team for high commitment
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Manage multiple priorities and tasks efficiently
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Oversee merchandise and visual standards
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Drive performance based on KPIs like turnover, new accounts, rewards, visuals
Qualifications & Experience:
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Matric certificate required
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Minimum 3 years retail experience
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At least 1 year in store leadership or supervisory role
Skills & Behaviours:
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Flexibility and adaptability to customer needs
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Strong leadership and communication skills
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Ability to work independently and with urgency
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Strategic sales planning and customer value management
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Customer-focused, action-oriented, accountability-driven
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Ability to inspire and drive team engagement
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Appreciates diversity and values different perspectives
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Flexible to work schedules as needed by the business
About the Employer:
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Part of TFG, a global retail group with 34 lifestyle and apparel brands
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Focused on omnichannel customer experiences
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Offers strong career growth opportunities
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Emphasizes a purpose-led culture and making an impact in retail
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