Agent: Client Care

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 Agent: Client Care

Company: Capitec Bank Ltd
Location: Bellville, Western Cape, South Africa
Date Posted: 20 August 2025
Application Deadline: Not specified (Apply as soon as possible)

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Purpose of the Role:

To deliver excellent administrative support and client service by handling:

• Enquiries and complaints related to account info and card transactions

• Support for clients using Internet Banking and Mobile Banking

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Minimum Requirements:

Experience:

• 1–2 years experience in:

  • Inbound contact centre

  • Customer service

Education:

• Grade 12 National Certificate or equivalent

Knowledge:

• Call centre processes

• Customer service standards and protocols

Skills:

• Strong communication (verbal and written)

• Telephonic handling skills

• Problem-solving abilities

• Attention to detail

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Additional Conditions:

• Must have a clear criminal and credit record

• Willing to work shifts, weekends, or rotational standbys

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Application Process:

1. Complete a short online assessment [link typically provided on job site].

2. Click Apply to submit your application once the assessment is done.

CLICK HERE TO APPLY 

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