Retail Sales Associate
Location: V&A Waterfront, Cape Town, South Africa
Team: Retail
Job Number: 531477
Contract Type: Full-Time
Posting Date: 9 July 2025
Job Purpose
Support store management in daily operations while providing exceptional customer service, maintaining company standards, and adhering to all store policies and procedures.
Key Responsibilities
-
Deliver the highest level of customer service at all times
-
Complete sales transactions accurately (cash, credit, etc.)
-
Assist with product ticketing and verify items received
-
Support stockroom-to-floor product movement
-
Help prevent shrinkage by ensuring asset and stock security
-
Participate in setting up merchandise displays as directed
-
Operate the Point-of-Sale system proficiently and responsibly
-
Use effective sales techniques such as upselling and product education
-
Greet and assist customers; serve as a store Greeter when required
-
Maintain housekeeping and cleanliness standards in the store
-
Safeguard company assets at all times
Skills Required
-
Strong listening and communication skills
-
Proven customer service abilities
-
Ability to meet and exceed sales goals
-
Understanding of customer needs and how to match them to products
-
Friendly and professional people skills
-
High levels of energy, motivation, and initiative
Qualifications and Experience
-
Matric certificate required
-
1–3 years of retail experience preferred
adidas Culture and Values
At adidas, success is driven not only by performance, but also by a mindset. Employees are expected to embrace the following behaviors that shape the company’s culture:
-
Courage: Speak up and take initiative
-
Ownership: Be accountable and follow through
-
Innovation: Stay curious and seek better ways
-
Teamplay: Collaborate and succeed together
-
Integrity: Play by the rules and hold others to the same standard
-
Respect: Be inclusive, empathetic, and treat all with dignity
Post a Comment