Personal Assistant / Office Administrator

Reference Number: HOL250722-6
Company: Hollard Insure
Department: Risk Finance
Business Unit: HART (Hollard Alternative Risk Transfer)
Location: Johannesburg, Gauteng, South Africa
Job Type: Permanent
Closing Date: 27 July 2025
Reports To: Business Unit Head
Category: Business Assurance – Risk, Compliance, and Fraud
Number of Positions: 1

Purpose of the Role:

To provide comprehensive personal support to the Head of HART and deliver efficient office administration services to the broader team. This includes coordinating internal events, supporting marketing efforts, and ensuring smooth day-to-day operations across the HART and Centres of Excellence (COE) functions.

Key Responsibilities:

Office & Personal Administration:

Diary and calendar management for management team
Coordinate travel and accommodation within budget and policy
Handle all correspondence, typing, filing, and internal communication
Manage stationery and supply needs
Screen and manage queries, requests, and complaints professionally

Meeting & Event Coordination:

Take and distribute meeting minutes and agendas within 2 weeks
Organise team events, workshops, catering, and visitor logistics
Prepare briefing documents, presentations, and reports

Documentation & Compliance:

Maintain confidentiality and proper document control
Manage the Conflict of Interest Register
Assist in preparing and tracking expense claims and requisitions
Support the Underwriting Manager with financial reports

Client & Stakeholder Engagement:

Liaise with internal and external stakeholders
Respond to and resolve client queries quickly and professionally
Ensure high levels of customer satisfaction

Minimum Requirements:

Matric + Secretarial or Marketing Certificate/Diploma
Advanced MS Office proficiency (Word, Excel, PowerPoint)
5+ years’ experience as a PA, Office Administrator, or in Marketing/PR

Key Skills & Attributes:

Strong organisational skills and time management
Professional and tactful communication (verbal and written)
High levels of integrity, confidentiality, and diplomacy
Customer-focused and detail-oriented
Able to multitask and manage pressure
Collaborative and team-driven
Self-starter with strong initiative and accountability

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Personal Assistant / Office Administrator