Closing Date: 11 July 2025
Reference Number: ETH250620-9
Job Number: 33005214
Job Title: Clerk
Job Type: Permanent
Job Grade: T05
Division: LV
Department: MV LV Operations
Branch: Network Control
Vacancy Group: Electricity
Reporting To: Senior Administration Officer
Location: Durban, KwaZulu-Natal, South Africa
Job Purpose
To provide a telephone answering service for customers reporting electricity faults, ensuring accurate recording and communication of fault information within the region.
Key Responsibility Areas
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Answer telephone calls from customers reporting electricity faults.
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Accurately record and capture fault details and direct them to the appropriate LV control officer.
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Assist other regional clerks performing similar duties.
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Perform general clerical tasks including filing.
Competencies
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Attention to Detail
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Ethics and Professionalism
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Problem Solving
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Planning and Organising
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Use of Technology
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Data Processing and Analysis
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Communication
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Client Orientation and Customer Focus
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Learning Orientation
Minimum Requirements
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Grade 12 (NQF Level 4) or equivalent
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At least 3 months of relevant experience
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Computer literacy
Preferred Requirements
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6 months of relevant experience
Remuneration and Benefits
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Annual Salary: R155,085.75 – R201,319.69
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13th Cheque: Yes
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Pension Fund: Yes
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Medical Aid: Yes
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Housing Subsidy: Yes
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Leave Benefits: Yes
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Other Allowances: Not Applicable
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