LIFE TELESALES CONSULTANT

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JOB POSTER: LIFE TELESALES CONSULTANT – DISCOVERY CONNECT

Location: Sandton
Closing Date: Not specified
Business Unit: Discovery Connect
Function: Call Centre / Contact Centre
Position Type: Permanent


Join Discovery Connect as a Life Telesales Consultant

Are you goal-driven, persuasive, and resilient? Discovery Connect is looking for dynamic individuals to join our Life Telesales team in Sandton. This role offers an opportunity to sell Discovery Life products in a fast-paced, target-driven environment.


Key Responsibilities:

  • Achieve set Life Sales targets

  • Conduct outbound and receive inbound telesales calls

  • Perform Financial Needs Analysis for clients

  • Handle client communication via phone, fax, and email

  • Attend to all administrative tasks and ensure proper documentation

  • Overcome objections effectively and meet quality standards

  • Work in line with service level agreements


Required Competencies:

  • Self-motivated and able to work under pressure

  • Target and goal orientated

  • Strong persuasion and resilience

  • Time management and attention to detail

  • Quick learner with a passion for helping others

  • Fluent in English and Afrikaans (neutral accent preferred)

  • Team player with the ability to adapt to change


Qualifications & Experience:

  • Matric (Grade 12) is required

  • At least 1 year of outbound telesales experience

  • Discovery Life product knowledge is an advantage

  • PC literacy (Word, Excel, Outlook)

  • NQF5 and RE5 qualifications preferred

  • Tertiary education is advantageous


Employment Equity:
Discovery is an Equal Opportunity Employer. We actively encourage and welcome applicants with disabilities in line with our Employment Equity Plan and Targets.

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