Confirmations Clerk

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Confirmations Clerk
Location: Mediclinic Hoogland, Bethlehem, South Africa
Employment Type: Permanent, On-site
Closing Date: 09/06/2025
Reference Number: 57459


Main Purpose:

Minimise financial risk by ensuring proper authorisation and re-authorisation of all patient cases through effective communication with relevant parties.


Key Responsibilities:

  • Obtain authorisation and re-authorisation for all identified patients to ensure claims are fully paid

  • Capture data and communicate with all relevant parties

  • Identify and refer risk cases to minimise financial risks

  • Adhere to clinical coding standards (Level 2 coding)

  • Ensure compliance with confirmation procedures, contracts, and legal requirements using available systems and resources


Required Education:

  • Essential: Grade 12 or equivalent

  • Desired: None


Required Experience:

  • Essential: None

  • Desired: Experience in a clinical environment


Required Skills and Knowledge:

  • Understanding of funder contracts and medical aid requirements

  • Familiarity with patient administration systems (AS400)

  • Knowledge of rules/regulations regarding funder contracts

  • Clinical coding Level 2

  • Experience with B2B EMS (electronic messaging system) for authorisations and troubleshooting

  • Proficient in Microsoft Office

  • Knowledge of relevant statutory acts (Consumer Protection Act, PMB, etc.)

  • Patient admin policies and procedures (confidentiality, external case managers, etc.)

  • Daily workflow management, deviance handling, coding, and case management

  • Ability to identify financial risks such as missing authorisations or insufficient length of stay


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