Clerk
Job Type: Permanent
Job Grade: T05
Job Number: 33005214
Closing Date: 11 July 2025
Location: Durban, KwaZulu-Natal, South Africa
Division: Lv
Department: Mv Lv Operations
Branch: Network Control
Vacancy Group: Electricity
Reports To: Senior Administration Officer
Job Purpose
To provide a telephone answering service for customers reporting electricity faults in the region, ensuring efficient communication and record-keeping.
Key Responsibilities
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Answer customer calls related to electricity faults.
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Accurately record and capture fault information.
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Direct fault reports to the appropriate LV control officer.
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Provide assistance to clerks in other regions.
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Perform general clerical duties, including filing.
Essential Requirements
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Grade 12 (NQF Level 4) or equivalent.
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Minimum 3 months relevant experience.
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Computer literacy.
Preferred Requirements
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6 months relevant experience.
Competencies Required
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Attention to detail
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Ethics and professionalism
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Problem solving
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Planning and organising
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Technology usage
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Data processing and analysis
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Communication skills
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Client and customer focus
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Willingness to learn
Remuneration & Benefits
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Annual Salary: R155,085.75 – R201,319.69
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13th Cheque: Yes
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Medical Aid: Yes
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Housing Subsidy: Yes
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Pension Fund: Yes
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Leave Benefits: Yes
Application Contact
Department: HC Electricity
Contact Number: 031 311 1301
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