Job Opportunity: Waitron
Location: Cape Town, Western Cape, South Africa
Business Unit: ANEW Hotel Greenpoint
Closing Date: 22 June 2025
Reference Number: AHR250423-2
Job Type: Permanent
Department: Food and Beverage
Number of Positions: 1
Minimum Education: Grade 12 | National Certificate
Job Category: Hospitality
Job Summary
ANEW Hotel Greenpoint is looking for a vibrant and enthusiastic Waitron to join the team. The ideal candidate will be responsible for serving guests with professionalism and a friendly attitude, while having a strong knowledge of the menu to effectively up-sell food and beverages. This role requires delivering excellent customer service and contributing to the overall success of the hotel.
Minimum Requirements
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Matric (Grade 12); a hospitality qualification is advantageous
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Minimum 1 year of waitron experience in 3- or 4-star hospitality environments
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Previous restaurant experience is essential
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Experience with Plus Point systems
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High level of customer service, discipline, organisation, and attention to detail
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Excellent communication skills
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Self-motivated and ambitious
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Willing and able to work shifts, nights, and weekends
Duties & Responsibilities
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Greet guests warmly and professionally as they arrive
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Present menu items clearly, explain ingredients and preparation, and use suggestive selling techniques
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Accurately input orders using the Plus Point system
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Follow all company procedures for cash and money handling
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Assist in setting and resetting conference venues, including cleaning and table preparation
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Bid guests farewell with professionalism and encourage their return
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