Junior Learner
Location: Johannesburg (Hybrid)
Type: Full-Time
Duration: 12 months
Application Deadline: 30 May 2025
Job Requisition ID: R-15975105
Overview:
Absa is offering a 12-month learnership programme in their Home Loans Collections division. This opportunity is tailored for young, enthusiastic individuals with a passion for customer service and technology. The programme combines classroom training and on-the-job exposure, equipping learners with skills across sales and service enablement areas in banking.
Key Responsibilities & Expectations:
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Participate in structured learning and development activities
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Engage with customers in a professional and courteous manner
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Demonstrate strong problem-solving and organisational skills
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Work effectively as part of a team
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Exhibit a proactive, self-starter attitude
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Deliver quality service under pressure
Eligibility Criteria:
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Age: 18–30 years
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Citizenship: South African citizen or permanent resident
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Education: Completed Degree or equivalent NQF Level 7 qualification
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Language: Proficient in English
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Computer Literacy: Required
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Employment Status: Must be unemployed
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Learning Status: Not currently registered with any other learnership or educational institution
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Documents Required:
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Detailed CV with contact details and references
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Certified copies of academic certificates
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Certified copy of ID
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Proof of address
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Competencies & Skills:
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Customer service excellence
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Attention to detail and follow-up
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Team collaboration and communication
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Professionalism and resilience
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Flexibility and willingness to learn
Outcomes & Benefits:
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Qualification Earned: NQF Level 5 Certificate in Banking
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Stipend: Monthly payment throughout the 12-month programme
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Support: Ongoing mentorship and training
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Career Development: Entry into a leading African banking institution
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