Recoveries Negotiator
Location: Parktown, Gauteng, South Africa
Closing Date: 2025/03/14
Job Type: Permanent
About the Role
Hollard Insure's Specialized Claims Services Department is looking for a Recoveries Negotiator. The successful candidate will manage a portfolio of recovery claims (mainly against insured entities) to achieve high-value settlements and maximize recovery ratios.
Key Responsibilities
- Secure a minimum of 27 settlements per month.
- Ensure payments are received on at least 27 settlements per month.
- Finalize claims that are ready for closure.
- Maintain data accuracy and reporting compliance.
- Manage the diary system effectively.
- Continuously update and maintain file and claim records.
- Maintain a strong industry network for negotiations.
- Collaborate within teams to enhance efficiency.
- Align behavior with company culture and values.
- Achieve individual performance targets.
- Engage in professional development and career growth.
- Optimize the use of resources (time, money, materials, and equipment).
- Build positive customer relations and resolve/escalate queries.
- Identify and recommend process improvements.
Required Knowledge and Experience
- Minimum: 3 years’ experience in Short-Term Insurance Motor Recovery Claims.
- Strong delictual and merit evaluation skills.
- Excellent negotiation and argumentation skills (verbal and written).
- High data accuracy and attention to detail.
- Strong customer service focus.
- Effective time management.
- Ability to identify and solve problems.
- Decision-making and analytical thinking skills.
- Intermediate Excel skills.
Educational Requirements
- Essential: Matric.
- Advantageous: Legal Degree.
- Advantageous: Insurance Qualification.
How to Apply
Submit your application before the closing date. Hollard Insure encourages applicants from diverse backgrounds to apply!
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