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National Certificate: Food and Beverage Services Learnership NQF Level 4
SAQA ID: 14113 | Credits: 120 | Duration: 12 months
Overview
This Accredited FoodBev SETA Learnership is ideal for individuals passionate about food and beverage services within the hospitality industry. It provides the essential skills needed to craft unforgettable guest experiences, covering everything from table and beverage service to customer satisfaction, teamwork, and basic supervisory skills.
This program is suitable for all hospitality sectors, from small restaurants to large hotels.
What You'll Learn
- Customer Satisfaction: Maintaining high levels of guest satisfaction.
- Beverage Preparation: Serving wine, spirits, and liqueurs professionally.
- Table and Drink Service: Ensuring efficient and high-quality service.
- Workplace Safety: Maintaining a safe and secure working environment.
- Payment Operations: Operating payment points and processing payments.
- On-the-Job Coaching: Training and guiding staff.
- Communication Skills: Handling calls and communicating effectively.
- Teamwork: Collaborating with colleagues to enhance service delivery.
- Hygiene and Maintenance: Cleaning equipment, glass, and drink machines while maintaining personal hygiene.
- Staff Training: Delivering training in areas of responsibility.
Why Choose This Learnership
- Enhanced Service Quality: Improve customer satisfaction with advanced service and teamwork skills.
- Up-to-Date Standards: Stay current with high-quality industry standards in a constantly evolving sector.
- Increased Efficiency: Reduce errors, boost productivity, and enhance task management.
Modules
- Business Communication (25 credits)
- Professional Development (11 credits)
- Business Operations (21 credits)
- Managing Resources (22 credits)
- Table Services (13 credits)
- Occupational Health, Safety, and Security (13 credits)
- Beverage Services (26 credits)
- Office Practice (12 credits)
Requirements
- Passion for the food and beverage industry.
- Basic literacy and numeracy skills.
Career Opportunities
Graduates can pursue roles such as:
- Food and Beverage Attendant
- Hospitality Supervisor
- Restaurant Manager
- Bar or Beverage Manager
Accreditation: Fully accredited by FoodBev SETA and aligned with industry standards.
For more details, download the outline or contact us today!
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