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Job Opportunity: Customer Service Officer – Gauteng DC
Closing Date: 12 December 2024
Location: Muldersdrift, Gauteng
Company: Boxer Retail Limited
Division: Supply Chain | Department: Distribution Centre
Job Type: Permanent
About the Role
Boxer Retail Limited is seeking a Customer Service Officer to join its Gauteng Distribution Centre. The successful candidate will ensure smooth communication and operations between the DC and stores by managing order flows, addressing queries, and enhancing customer service excellence.
Key Responsibilities
Order Coordination:
- Manage and track store orders, including Jab orders, ensuring accuracy and timeliness.
Store Communication:
- Maintain open lines of communication with store managers and regional teams to facilitate smooth operations.
Query Resolution:
- Efficiently handle help desk queries with professionalism and speed.
Pallet Control:
- Implement and manage pallet control procedures to support operational efficiency.
Minimum Requirements
Education:
- Matric essential.
- Degree/Diploma in Supply Chain (advantageous).
Experience:
- Minimum 2 years’ work experience in warehousing or a similar environment.
Skills:
- Proficiency in computer systems.
- Strong communication and problem-solving skills.
- Exceptional attention to detail.
Why Join Boxer Retail Limited?
- Reputation: Join a JSE-listed leader in retail innovation.
- Growth: Be part of a team that values collaboration and professional development.
- Impact: Contribute to shaping South Africa’s retail landscape.
Boxer Retail Limited is an equal opportunity employer committed to creating a diverse and inclusive environment.
Take your career to the next level by being part of a company that’s transforming retail!
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