Waitron

 Jobs            Learnerships            Internships            Apprenticeships

Job Title: Waiting Service Staff

Location: Mmabatho Palms, ZA
Company: Peermont Global (Pty) Ltd

Job Purpose:

The primary role of the Waiting Service Staff is to deliver efficient and courteous service to guests. This position is essential in maintaining the highest standards of efficiency, security, and customer satisfaction within the establishment. You will play a vital role in creating a welcoming atmosphere and ensuring that all guests have a pleasant dining experience.

Qualifications:

• Matric Certificate is required.

Minimum Requirements:

• Previous experience in a waiting or hospitality role is advantageous, though not mandatory.
• Basic computer literacy to manage orders and payments effectively.
• Must possess strong numerical skills and the ability to work with figures accurately.
• Excellent customer relations skills to interact positively with guests.

Main Responsibilities:

• Food and Beverage Service:

  • Serve food and beverages to guests in accordance with the establishment's service standards, ensuring that orders are accurate and delivered promptly.
  • Understand the menu thoroughly to provide guests with detailed information about food and beverage options, including any specials or recommendations.

• Service Area Maintenance:

  • Ensure that the service area is clean, well-organized, and appropriately stocked at all times to facilitate smooth operations.
  • Regularly check and replenish supplies, such as utensils, napkins, condiments, and beverage stations, to enhance the guest experience.

• Guest Interaction:

  • Engage with guests in a friendly and professional manner, addressing any inquiries or concerns they may have.
  • Strive to create a welcoming environment that encourages repeat visits and positive feedback.

• Compliance with Standards:

  • Follow all health and safety regulations, as well as the establishment's policies and procedures, to ensure a safe dining experience for both guests and staff.
  • Maintain a high standard of personal hygiene and appearance, adhering to the company's grooming guidelines.

• Team Collaboration:

  • Work collaboratively with kitchen and bar staff to ensure timely and accurate service.
  • Communicate effectively with colleagues to manage peak service times and special guest requests.

Skills and Abilities:

• Strong interpersonal skills and the ability to work well in a team environment.
• Good problem-solving skills to handle guest concerns promptly and effectively.
• A positive attitude and a commitment to providing exceptional service.

CLICK HERE TO APPLY

Previous

Next