Receptionist

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Job Title: Receptionist (JB1 Meeting Rooms, Training Rooms, and Facilities)
Reference Number: RECPJB1

Location: JHB East Rand
Job Type: Permanent

Working Hours: 8:00 AM – 5:00 PM (1-hour lunch break)
Salary: Market Related

Job Description:

This position involves managing meeting rooms, training rooms, canteens, kitchens, bars, and coffee stations at JB1. The primary responsibilities include ensuring all areas are well-maintained, greeting visitors, and assisting with meeting preparation and client satisfaction.

Main Functions:

• Manage and maintain meeting rooms, training rooms, and other facilities.
• Welcome visitors in a professional and friendly manner.
• Assist with the preparation of refreshments for meetings.
• Ensure meeting rooms are tidy and well-organized at all times.
• Log and ensure maintenance is carried out as needed.
• Ensure all equipment in the meeting rooms is in working order and assist guests and staff with operation.
• Maintain sufficient stock levels of consumables and refreshments.
• Provide reception/switchboard assistance when needed.
• Handle queries and complaints efficiently and professionally.
• Provide ad hoc assistance to staff and visitors as required.

Additional Responsibilities:

• Ensure smooth security processes and log access for important clients.
• Welcome guests and answer reception phones promptly.
• Direct calls and take messages, ensuring they are delivered to the appropriate staff in a timely manner.
• Assist with tasks such as couriering items.

Skills & Requirements:

• Communication: Strong communication skills and the ability to interact professionally with staff and visitors.
• People Skills: A flair for dealing with people, professional, and punctual.
• Problem Solving: Proactive in addressing issues and finding solutions.
• Self-Motivation: Ability to work independently and as part of a team.
• Telephone Etiquette: Excellent telephone manner with switchboard experience.
• Organizational Skills: Ability to manage multiple tasks and maintain high levels of client satisfaction.
• Technical Skills: Proficient in Microsoft Office.

Qualifications & Experience:

• Matric Certificate (Grade 12).
• 3-5 years of relevant working experience in a similar role.
• Fluent in English.

Job Requirements:

• Ability to maintain professionalism under pressure.
• Active listening skills to understand and meet client needs.
• Self-motivated and committed to continuous learning and self-development.

This is an ideal opportunity for an experienced receptionist or administrative professional to join a dynamic team and ensure the smooth operation of meeting rooms and guest services in a fast-paced environment.

CLICK HERE TO APPLY

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