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Job Title: Service Consultant
Company: Capitec Bank Ltd
Posting Date: October 10, 2024
Application Deadline: Open until filled
Company Overview
Capitec Bank Ltd is on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
- To see what this job is about and complete a short assessment, please click here!
- Once you have completed the above, finalize your application by clicking apply below.
Purpose Statement
To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and completing transactions on any remote or self-service channels. In doing so, gain the knowledge, skills, and experience required for service consulting.
Experience Requirements
- Minimum: No experience required, but the individual needs to hold a Grade 12 National Certificate.
- Ideal: Some client service experience within a retail, financial, or banking environment.
Qualifications
- Minimum: Grade 12 National Certificate / Vocational
- Ideal or Preferred:
- Knowledge of bank branch environments
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Minimum:
- Basic calculations
- How to engage with people
- Clarity and understanding of own aspirations, being ambitious and keen to learn.
- Ideal:
- Knowledge of bank branch environments
- Knowledge of Capitec Bank products and business processes (internal)
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints that are detectable/recognizable on Capitec Bank's internal electronic banking system
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