Sales Consultant – Showroom
Reference Number: HCH-3147
Location: Tshwane
Employment Type: Permanent
Work Level: Junior
Salary: Market Related
EE Position: No
Job Description
The ideal candidate will be responsible for converting showroom visitors into sales through product demonstrations, meeting sales targets, and efficiently handling order captures and documentation. You will assess customer needs, explain pricing and offers, highlight product features, resolve queries, and manage payments, refunds, and credits.
Key Responsibilities
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Enhance customer interactions by delivering a positive and engaging sales and service experience, ensuring every customer feels valued and supported.
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Manage the entire customer journey from account opening to order processing for a seamless shopping experience.
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Utilize deep product knowledge and pricing expertise to provide accurate information and optimal value to customers.
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Consistently exceed customer expectations with exceptional service and understanding of needs.
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Maintain high standards of store cleanliness, organization, and merchandising to create an inviting shopping environment.
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Contribute to store process improvements through valuable feedback (WFS).
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Oversee stock management, ensuring accurate inventory levels, routine stock checks, and timely replenishment.
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Handle administration and reporting duties, keeping documentation current and performance metrics up to date.
Requirements
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Minimum Grade 12/Matric qualification.
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At least 1 year of retail experience.
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Availability to work shifts, including weekends and public holidays.
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Experience in homewares retail is advantageous but not essential.
What We Will Love About You
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Energetic and positive attitude with enthusiasm in every task.
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Strong persuasive skills, guiding customers toward beneficial outcomes.
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Ability to work both independently and collaboratively within a team.
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Excellent communication skills, building rapport across all levels.
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Sharp analytical skills with keen attention to detail.
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Resilient and adaptable, thriving in dynamic retail environments.
Behaviors We Value
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Wow my customer
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Walk in my customers’ shoes
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Deliver on my promises
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Deliver insight-led solutions my customers need
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Treat the business as my own
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Take accountability
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Be curious, creative & explore opportunities
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Do it right & at the right time
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Play as a team
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Be helpful
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Be inclusive
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Find the fun
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