Frontliner (First point of contact for patients)
Location: Pretoria (Soshanguve Mall)
Type: Permanent
Closing Date: 6 Sept 2025
Education: Grade 12 (Matric)
Experience: Customer service/reception/admin (optometry/medical/retail a plus)
What you’ll do:
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Greet and assist patients
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Manage appointments (scheduling, reminders, cancellations)
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Handle patient inquiries & info on products/services
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Maintain patient records, support insurance claims
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Help with eyewear selection and product displays
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Process payments and handle billing questions
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Support the team and keep the office organized
Skills & qualities they want:
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Friendly, professional, customer-focused
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Communication & interpersonal skills
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Organised, multitasking
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Computer literate (Word, Excel, appointment software)
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Team player, hardworking
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Good sales skills
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