Autoglass Technician
Company: PG Glass (Part of PG Group)
Location: Port Elizabeth, Eastern Cape, South Africa
Posted Date: 15 July 2025
Company Overview
PG Glass operates the largest network of Shatterprufe® windscreens and Armourplate® toughened automotive glass Fitment Centres in South Africa. It is also the leading installer of glazing and building glass products in Southern Africa. The company offers structured career paths from entry-level to advanced technical roles.
Purpose of the Role
To uphold and exceed PG Glass Fitment Centre standards through high-quality automotive glass fitting and customer service. Technicians will handle tasks ranging from standard fitments to advanced vehicle models, while also contributing to the overall efficiency and professionalism of the Fitment Centre.
Key Responsibilities
Customer Experience
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Deliver professional, courteous, and efficient service
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Ensure on-time and high-quality job completion
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Represent the PG brand through appearance and attitude
Technical Execution (Levels 1–4)
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Perform one-man fittings on a range of vehicles, including luxury models (e.g. S-Class Mercedes, Audi A6)
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Take ownership of each job from start to finish
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Handle customer queries and, where applicable, collect payments
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Mentor and guide junior technicians (for higher levels)
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Maintain high productivity and quality standards
Logistics & Support
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Accurately load and transport glass based on work orders
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Ensure safe delivery and obtain customer sign-offs
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Manage COD payments and submit correct documentation
Housekeeping, Safety & Reporting
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Maintain professional appearance and clean workspace
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Ensure tools and vehicles are maintained and report any faults
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Comply with all safety and traffic regulations
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Report any incidents, concerns, or suspected fraud
Teamwork & Collaboration
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Support colleagues and contribute to team objectives
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Assume leadership or supervisory responsibilities at advanced levels
Minimum Requirements
Qualifications
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Grade 12 (Matric)
Experience
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1 to 3 years’ experience in automotive glass fitting (level-dependent)
Skills & Attributes
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Strong communication and interpersonal skills
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Focused on customer satisfaction and service delivery
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Technically skilled and detail-oriented
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Reliable, self-motivated, and performs well under pressure
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Valid driver’s license (required)
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Own vehicle and mobile phone
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Willingness to travel within the region
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