Front and Back Office Supervisor
Company: Pepkor Lifestyle (HiFi Corp)
Location: Musina, Limpopo, South Africa
Employment Type: Permanent
Job Level: Mid-Senior
Functional Area: Operations
Industry: Retail
Posted Date: 14 October 2025
Closing Date: 21 October 2025
Job Purpose
To oversee and coordinate both front and back-office operations, ensuring efficient store management, exceptional customer service, strong team leadership, compliance with regulations, and effective inventory and financial controls.
Qualifications Required
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Matric / Grade 12
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Minimum of 3 years’ experience in retail management
Professional Competencies
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Stock Management: Maintain optimal stock levels, reduce losses, and ensure availability.
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Compliance & Risk Management: Uphold legal and regulatory requirements.
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Financial Management: Handle cash flow and transactions with precision.
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Team Leadership: Motivate, coach, and lead a high-performing team.
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Change Management: Guide the team through transitions effectively.
Key Personal Attributes
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Strong business acumen and decision-making ability
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Excellent administrative and organisational skills
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Exceptional customer service orientation
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Talent management and employee development
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Resilience, positivity, and adaptability
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Commitment to diversity and inclusion
Key Responsibilities
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Deliver high customer satisfaction and retention
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Ensure effective inventory control and minimize stock losses
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Implement and monitor compliance with risk and regulatory frameworks
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Manage daily front and back-office operations, including accurate financial handling
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Coach and lead staff to drive performance and maintain a collaborative environment
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