Logistics Administrator

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Logistics Administrator
Company: BTT Richards Bay
Department: Logistics
Location: Richards Bay, KwaZulu-Natal, South Africa
Contract Type: Permanent
Closing Date: 19 August 2025
Reference Number: BTT250812-2
Reporting To: Logistics Manager
Positions Available: 1
Minimum Education: Grade 12 / National Certificate


Job Purpose:
To ensure all customer requests, queries, and orders in the region are handled efficiently and effectively, supporting smooth logistics operations.


Minimum Requirements:

  • Grade 12 certificate

  • Minimum 3 years customer service experience

  • At least 2 years in administration and data capturing

  • Experience in chemical/petrochemical industries is advantageous

  • Knowledge of Bulk Liquid Storage Facility/Terminal Operations is a plus

  • Practical experience with SAP, EDI system, FuelFacs+, and vehicle booking systems

  • Strong computer literacy and communication skills


Key Skills:

  • Effective communication in English (written and verbal)

  • Decision-making, troubleshooting, and problem-solving

  • Strong customer focus with integrity and confidentiality

  • Ability to work well in teams and influence stakeholders

  • Solid product knowledge of chemicals, fuels, and gases


Key Duties and Responsibilities:

  • Accurately process transfer, rail, and road orders on SAP system

  • Receive and file dip certificates from Logistics Controllers

  • Update and submit monthly logistics dashboards

  • Maintain filing systems and gather reporting data

  • Build and maintain positive customer relationships

  • Assist with customer complaint investigations

  • Train customers on order creation portals when needed

  • Facilitate daily logistics meetings as required

  • Ensure accurate weekly accounting of slop drums

  • Perform general administrative duties within the logistics department

  • Assist with RBI dip capturing as necessary

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