Logistics Administrator
Company: BTT Richards Bay
Department: Logistics
Location: Richards Bay, KwaZulu-Natal, South Africa
Contract Type: Permanent
Closing Date: 19 August 2025
Reference Number: BTT250812-2
Reporting To: Logistics Manager
Positions Available: 1
Minimum Education: Grade 12 / National Certificate
Job Purpose:
To ensure all customer requests, queries, and orders in the region are handled efficiently and effectively, supporting smooth logistics operations.
Minimum Requirements:
-
Grade 12 certificate
-
Minimum 3 years customer service experience
-
At least 2 years in administration and data capturing
-
Experience in chemical/petrochemical industries is advantageous
-
Knowledge of Bulk Liquid Storage Facility/Terminal Operations is a plus
-
Practical experience with SAP, EDI system, FuelFacs+, and vehicle booking systems
-
Strong computer literacy and communication skills
Key Skills:
-
Effective communication in English (written and verbal)
-
Decision-making, troubleshooting, and problem-solving
-
Strong customer focus with integrity and confidentiality
-
Ability to work well in teams and influence stakeholders
-
Solid product knowledge of chemicals, fuels, and gases
Key Duties and Responsibilities:
-
Accurately process transfer, rail, and road orders on SAP system
-
Receive and file dip certificates from Logistics Controllers
-
Update and submit monthly logistics dashboards
-
Maintain filing systems and gather reporting data
-
Build and maintain positive customer relationships
-
Assist with customer complaint investigations
-
Train customers on order creation portals when needed
-
Facilitate daily logistics meetings as required
-
Ensure accurate weekly accounting of slop drums
-
Perform general administrative duties within the logistics department
-
Assist with RBI dip capturing as necessary
Post a Comment