Cleaning Manager
Reference Number:
TSE250818-2
Job Type:
Permanent
Business Unit/Division:
Tsebo Cleaning and Hygiene Solutions
Location:
Woodmead, Gauteng, South Africa (Note: The job advert mentions the position is based in Gqeberha, Eastern Cape — please verify location)
Closing Date:
25 August 2025
About the Role:
Tsebo is looking for an experienced Cleaning Manager, preferably with healthcare industry experience, to oversee daily operations and site performance. The successful candidate will ensure compliance with site-specific SLAs, maintain high service standards, manage staff and equipment, and build strong client relationships.
Minimum Requirements:
Education:
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Matric (Grade 12) required
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Tertiary qualification advantageous
Experience:
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Minimum 5 years in a similar middle management role
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Strong background in cleaning operations
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Healthcare industry experience is highly advantageous
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Proven track record managing large teams
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Understanding of cleaning principles, scheduling, and service delivery standards
Duties and Responsibilities:
Site Operations:
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Full responsibility for site performance and staff supervision
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Ensure SLA compliance and effective allocation of resources
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Maintain service levels even during unit closures
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Adhere to company policies, quality programs, and cleaning procedures
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Monitor, report, and maintain cleaning equipment and assets
Client Management:
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Build and maintain client relationships
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Conduct regular site visits and inspections
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Provide detailed feedback and reports to clients
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Respond promptly to client queries and concerns
Staff Management:
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Allocate and manage cleaning staff and relief staff
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Maintain discipline and handle HR issues in line with company policies
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Conduct staff performance reviews and training
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Ensure staff presentation aligns with Tsebo’s image standards
Health and Safety:
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Enforce OHS compliance on-site in line with Tsebo policies and legal standards
Financial Responsibilities:
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Manage leave liabilities and expenses
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Track and bill rechargeable work, overtime, and consumables
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Identify additional business opportunities within existing contracts
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Follow procurement approval processes for CAPEX and repairs
General:
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Uphold Tsebo’s brand and professional standards
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Attend meetings and training
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Implement quality, HR, procurement, and operational initiatives
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Perform ad hoc duties as required
Skills and Competencies:
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Strong client relationship and communication skills
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Leadership and team management
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Detail-oriented and organized
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Able to work under pressure and independently
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Problem-solving ability
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Flexible with working hours (after hours and weekends)
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Knowledge of labour relations and HR practices
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Understanding of cleaning schedules and task allocation
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