Operations Administrator
Location: Centurion, Gauteng, South Africa
Job Type: Full Time | On-site
Experience Level: Entry Level
Reference Number: RAS250609-5
Closing Date: 2025/07/09
About the Employer:
Hello Group is a South African company with a bold mission to create game-changing integrated consumer and business services for migrant and marginalized communities. Their focus is on providing low-cost, accessible, and simple-to-use financial solutions powered by cutting-edge technology.
What Hello Group Offers:
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Onsite Barista – Because life’s too short for bad coffee!
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Exciting Team Events – Work hard, play harder!
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Teambuilding Activities – Get to know your teammates beyond the screen!
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A Culture That Feels Like Family – No corporate robots here, just real people doing great things!
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A Top-Notch Office Space – Where inspiration meets innovation.
About the Role:
Hello Group is seeking a detail-oriented and proactive Operations Administrator to support their operations team in a fast-paced telecommunications environment. This critical role ensures the smooth day-to-day running of operational processes while providing essential administrative and sales support.
Key Responsibilities:
Administrative Support:
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Manage general admin duties including filing, scheduling, correspondence, and data entry.
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Maintain accurate records and operational documentation.
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Assist with onboarding and administrative support for new hires.
Sales Support:
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Track and reconcile sales performance data.
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Provide backend support for the sales team with documentation and system inputs.
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Facilitate communications between operations and sales teams.
Reporting & Data Analysis:
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Compile regular and ad-hoc reports on operational metrics.
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Analyze data to aid operational decision-making.
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Identify trends and recommend improvements.
Systems & Tools:
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Use Microsoft Suite daily (Outlook, Word, Excel, PowerPoint) to manage tasks.
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Ensure data accuracy within operational systems.
Internal Coordination:
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Collaborate with teams for smooth information flow and process execution.
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Coordinate with other departments to resolve operational issues.
Minimum Requirements:
Education:
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Matric Certificate (Grade 12)
Experience:
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1–2 years in an administrative role
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3–6 months in sales support or customer-facing role
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Strong Microsoft Suite skills, including intermediate Excel (formulas, filtering, pivot tables)
Technical Knowledge:
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Familiarity with Windows OS
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Basic understanding of telecommunications services/products
Preferred:
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Experience working in cross-functional teams
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Prior experience compiling operational or sales reports
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Exposure to data analysis and performance trend interpretation
Key Skills & Competencies:
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Exceptional attention to detail and accuracy
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Ability to perform under pressure and meet deadlines
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Strong verbal and written communication skills
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Collaborative team player
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Problem-solving mindset and eagerness to learn
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Excellent organisational and time management skills
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