Cellular Consultant 2IC
Location: Evaton, Gauteng
Employment Type: Permanent
Closing Date: 06 June 2025
Purpose of the Role:
Provide customers with cellular products and services to meet their needs and maximize profitability for the Business Unit.
Key Outputs:
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Achieve individual contract targets to maximize Business Unit profitability
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Promote contract products to customers for increased value and profitability
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Process contract applications according to company procedures
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Deliver excellent customer-centric service
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Manage self and contribute to teamwork effectively
Minimum Requirements:
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Matric
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1–2 years retail industry experience
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Knowledge of contract services products
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Risk management understanding
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Proficient in MS Office
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Strong written and verbal communication skills
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Good interpersonal skills
Skills & Knowledge:
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Familiarity with Management Information Systems
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Experience with SAP, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM, AVS, PayJoy & Vumatel
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Credit services sales acumen
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In-depth understanding of IC policies, practices, processes, and procedures
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Knowledge of IC Business Operating Model
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Strong ethical responsibility
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Teamwork and customer service orientation
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Attention to detail
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Telephone etiquette
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Target-driven mindset
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