Job Opportunity: Senior Clerk (Marketing)
Location: Durban - Springfield, KwaZulu-Natal
Company: eThekwini Municipality
Job Type: Permanent
Job Grade: T06
Reference Number: ETH250509-2
Job Number: 35003448
Closing Date: 30 May 2025
Job Purpose
To undertake public relations, marketing, communication, and administrative duties effectively.
Key Responsibility Areas
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Handle customer needs by taking calls and responding to enquiries and complaints from clients, the public, and Council officers.
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Attend to visitors, understand the purpose of their visit, and direct them to the correct department or venue.
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Control and sell stock with proper documentation for Accounts and Administration.
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Purchase CSW clothing and accessories for marketing purposes and the CSW staff shop.
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Manage customer telephone information.
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Generate lists of major CSW customers at risk of disconnection.
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Maintain a list of customer account transfers.
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Verify staff shop stock levels, investigate discrepancies, and report findings to the Marketing and Sales Co-ordinator.
Competencies
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Influencing
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Problem Solving
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Planning and Organising
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Use of Technology
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Data Processing & Analysis
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Interpersonal Relationships
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Service Delivery Orientation
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Client Orientation and Customer Focus
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Learning Orientation
Minimum Requirements
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Grade 12 (NQF Level 4) or equivalent
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1 year relevant experience
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Computer literacy
Preferred Requirements
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2 years relevant experience
Benefits
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Basic Salary: R183,098.41 – R237,677.84 per annum
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Housing Subsidy: Yes
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Leave: Yes
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Medical Aid: Yes
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Pension Fund: Yes
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13th Cheque: Yes
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Other Allowances: None
Reporting To
Senior Waste Consultant
Vacancy Group
Trading Services – Strategic and New Development (Marketing and Sales Division)
Contact Information
Contact Name: Human Capital - CSW
Contact Number: 031 311 6251
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