Sales Associate
Company: Confidential
Location: Northgate, Gauteng
Job Type: Full Time
Closing Date: 13 March 2025
Reference Number: JR102759
Job Purpose
To provide excellent customer service by assisting customers with product information, making recommendations, and ensuring a pleasant shopping experience. The Sales Associate will also be responsible for meeting sales targets and building customer relationships.
Requirements
- Matric (Grade 12)
- 2 – 3 years’ sales experience
- Willing to transfer between stores if required
- Good communication and customer service skills
- Product knowledge in retail sales
Duties & Responsibilities
1. Sales
- Actively seek out customers and engage them to maximise sales
- Provide product information to meet customer needs
- Achieve monthly, bi-annual, and annual sales targets
- Identify sales opportunities and create action plans
2. Customer Service
- Assist customers with product selection based on their needs
- Provide feedback to management on customer preferences
- Collaborate with team members to ensure excellent customer service
- Resolve customer complaints and concerns
3. Product Knowledge
- Stay updated on new products and features
- Demonstrate product functionality to customers
- Ensure product displays are clean and organised
4. Administration
- Process paperwork to activate contracts
- Analyse sales reports and recommend action plans
Competencies
- Excellent communication skills
- Customer-focused
- Ability to work under pressure
- Organised and detail-oriented
- Team player
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