Receptionist (Mpumalanga, Witbank)
Company: ANEW Hotel Highveld
Location: Witbank, Mpumalanga
Job Type: Permanent
Closing Date: 01 April 2025
Reference Number: AHR250131-3
About the Role
ANEW Hotel Highveld is looking for a Receptionist to provide a friendly, efficient, and professional front office service to guests. The receptionist will be responsible for check-ins, check-outs, reservations, and ensuring guests have a positive experience during their stay.
Minimum Requirements
- Grade 12 | National Certificate
- 1 year of Reception experience
- Knowledge of MS Office
- Experience with Opera System
- Bilingual (English and other South African languages)
- Hospitality or Tourism qualification will be an advantage
Key Responsibilities
- Assist with reception duties using hotel systems and procedures
- Welcome and register guests professionally
- Maintain accurate guest profiles and reservation information
- Ensure payments are guaranteed before check-in
- Keep the reception area tidy and organized
- Provide exceptional customer service at all times
- Follow hotel policies and procedures
Skills & Competencies
- Excellent communication skills
- Attention to detail
- Innovative and accountable
- Ability to motivate others
- Professional grooming and posture
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