Jobs Learnerships Internships Apprenticeships
Closing Date: 15 November 2024
Division: BFM Operations 1
Business Unit: Data Management
Company Industry: Telecommunications
Location: N/A (On-site information not provided)
Job Functional Area: Operations
Minimum Experience Required: Associate
Job Description
Role Description
- Customer Satisfaction: Measured by Customer Survey Reports.
- Processing: Ensure timely processing with adherence to deadlines.
- Efficiency: Capture information accurately and document with precision.
- Risk Management: Avoid repetitive errors through precise documentation and information capture.
Key Performance Areas
- Verifying Site GPS Coordinates
- Verifying Site Addresses
- Capturing SAP Real Estate and SAP Function Location Site, Building, and Land data
- Conducting monthly Customer Satisfaction, Cleaning, and Hygiene Surveys
- Updating BMW Floor and Room Data on SAP
- Posting Relief Notices on SharePoint
- Compiling and closing Risk Notification Packs from received input on SAP
- Updating ISO documents on SharePoint
Experience
- 3-5 years of data capturing experience
- Knowledge of SAP Real Estate and Function Location is advantageous.
- Basic knowledge of MS Excel is advantageous.
Qualification
- Grade 12
Competencies
- Financial Understanding
- Operational Understanding
- IT and Product Knowledge
- Result Orientation
- Business Acumen
- Customer Focus
- Initiative/Proactivity
- Relationship Building
- Interactive Reasoning
- Analytical and Forward Thinking
- Judgment and Flexibility
- Teamwork and Partnering
- Good Time Management
- Stress Management
- Confidence and Trustworthiness
- Punctuality
- Attention to Detail
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