Shop Assistant / Cashier (P27 Contract)

Company: Ackermans & Ackermans Connect
Location: Gauteng Node, South Africa
Department: Operations - Stores
Job Type: P27 (Temporary) – Seasonal/Peak-time role

Purpose of the Role

To deliver an exceptional shopping experience through excellent customer service, efficient till operations, accurate stock replenishment, merchandising, and general store housekeeping. This is a high-energy, fast-paced retail environment, ideal for driven and motivated individuals.

Key Responsibilities

1. Customer Service

Greet and assist customers in finding products
Handle customer queries and complaints professionally
Deliver a friendly and efficient in-store experience

2. Cashier Duties

Process cash, card, and Lay-By transactions
Handle customer refunds and till discrepancies
Ensure till balancing at end of shift

3. Merchandising & Housekeeping

Ensure correct pricing and availability of products
Replenish stock on the shop floor
Maintain a clean and organised store
Stay updated with in-store promotions

4. Risk and Loss Prevention

Tag products according to policy
Participate in stock takes
Report suspicious behaviour or potential shoplifting to management

5. Company Values & Conduct

Demonstrate Ackermans values in all aspects of work
Follow all company policies and procedures consistently

Requirements & Skills

Minimum Requirements:

Basic communication in English (other languages are a bonus)
High energy and motivation
Customer-focused attitude
Retail experience is advantageous, but not essential

Key Skills:

Customer service
Communication
Attention to detail
Teamwork
Integrity and honesty
Tenacity and resilience

Workplace Culture

Ackermans fosters a diverse and inclusive environment where respect and growth are prioritised. Employees are encouraged to develop their careers in a supportive and dynamic retail environment.

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Shop Assistant / Cashier (P27 Contract)