Shop Assistant / Cashier
Location: Verulam & Surrounding Areas, KwaZulu-Natal
Industry: FMCG & Supply Management
Category: FMCG, Retail, Wholesale, Supply Chain
Contract Type: Permanent
EE Position: Yes
Closing Date: 29 August 2025
About Clicks Group
Clicks aims to deliver service excellence through efficient customer service, POS operational activities, and merchandising that creates a positive customer experience.
Job Objectives
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Efficiently execute all POS operations in a timely manner.
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Maintain accuracy in scanning merchandise and handling payments, including clubcard rewards.
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Ensure safe cash handling.
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Promote the Clicks clubcard and enroll new members to meet participation targets.
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Inform customers about promotions to increase sales and enhance customer satisfaction.
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Deliver superior customer service as a brand ambassador.
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Maintain merchandising and housekeeping according to store standards.
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Support the company’s vision as a customer-first health and beauty retailer.
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Keep updated knowledge of products, promotions, and events for accurate customer information.
Knowledge Required
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Basic math calculations
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Retail/FMCG background with merchandising and promotion principles
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Stock management procedures
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Customer service excellence
Skills
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Planning and organizing
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Problem-solving
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Strong customer orientation
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Good communication
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Computer literacy
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Numeracy
Competencies
Essential:
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Relating and networking
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Following instructions and procedures
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Delivering results and meeting customer expectations
Desirable:
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Working with people
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Persuading and influencing
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Planning and organizing
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Coping with pressure and setbacks
Minimum Requirements
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Experience: Desirable experience in a customer-facing retail/FMCG role
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Education:
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Essential: Grade 12
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Desirable: 50% or higher in Maths and English at Grade 12 level
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