Call Centre Agent
Company: WeBuyCars
Location: Johannesburg, Gauteng
Department: Contact Centre
Job Type: Permanent
Experience Level: Entry Level
Industry: Automotive
Functional Area: Customer Service
Date Posted: 5 June 2025
Job Description
WeBuyCars is looking for a young and energetic individual to join its Contact Centre team. This is a customer-facing role ideal for someone who enjoys interacting with people and solving problems in a fast-paced environment.
Duties and Responsibilities
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Build and manage customer relationships
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Provide customers with accurate product and service information
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Resolve problems during shifts
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Take full ownership of customer queries and ensure resolution
Key Competencies and Skills
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Strong verbal and written communication
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Active listening
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Problem analysis and problem solving
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Customer service orientation
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Teamwork and collaboration
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Ability to work under pressure and manage stress
Minimum Requirements
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Grade 12 (Matric)
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Minimum 2 years’ experience in a call centre environment
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