Operations Supervisor

Reference Number: UNI250722-8
Business Unit/Division: Consumer
Contract: Admin Foods
Job Type: Permanent
Location: Durban, KwaZulu-Natal, South Africa
Closing Date: 10 September 2025
Minimum Education Level: Diploma or Advanced Certificate

Job Summary

A high-calibre Operations Supervisor is needed to manage and coordinate operational activities at a terminal or depot. The role includes supervising a team, ensuring timely delivery of goods, and maintaining fleet and SHEQ standards. This position plays a key part in achieving operational efficiency and customer satisfaction.

Minimum Requirements

Diploma or Advanced Certificate in Logistics or Transportation Management
Valid Code EB driver’s license (Code EC an advantage)
Minimum 7 years supervisory experience, including 2 years in a senior role in the transport industry
Advanced MS Excel skills and general computer literacy
Strong knowledge of:
- NBCRFI Main Agreement
- Tyre and Vehicle Maintenance
- SHEQ protocols in the transport sector
- Mix Telematics and DriveCam systems
- Transport economics and financial reporting
Strong leadership and communication skills
Target-driven with high operational standards

Duties and Responsibilities

Oversee routing and scheduling of delivery vehicles
Brief and debrief operational staff daily
Hold regular meetings with clients
Ensure fleet is in optimal operational condition, licensed, and roadworthy
Conduct SHEQ activities: toolbox talks, safety inspections, and committee meetings
Liaise with the workshop, clients, suppliers, regional management, and head office
Supervise on-site suppliers
Ensure compliance with NBCRFI agreements
Manage staff wages and overtime
Monitor fuel usage and control onsite fuel bowsers
Review Mix Telematics reports and coach DriveCam events
Ensure optimal use of staff and fleet to meet operational KPIs
Oversee all administration, ensuring accuracy and timeliness
Control costs, review and approve quotes/invoices
Monitor cost per kilometre (CPK) and review income statements
Supervise daily operational activities

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Operations Supervisor