Job Title: General Assistant (External Applications Only)
Location: Brakpan, Gauteng, South Africa
Job Level: OPS 4
Job Purpose:
Provide excellent customer service in-store, ensure effective merchandising, proper shelf price labelling, and maintain high housekeeping standards in your area of responsibility.
Minimum Requirements:
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Grade 10 (or NQF 3) with 1 year of relevant work experience, or
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Grade 12 with no experience
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Ability to communicate in English and the local dominant language
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Valid South African ID or work permit
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Basic math skills
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Willing to work shifts, weekends, and public holidays
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Able to work under pressure
Key Responsibilities:
Customer Service:
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Assist customers with product queries and complaints
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Offer product advice and support
Merchandising:
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Merchandise bulk stock safely and according to store layout/planograms
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Maintain full stock displays in assigned area
Housekeeping:
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Keep aisles clear and safe
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Ensure immediate merchandising of received stock
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Accurate and visible shelf price labelling
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Complete required housekeeping checklists (including canteen and toilet/shower areas)
Safety (OHSA Compliance):
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Use required safety gear
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Ensure safety of both customers and staff in your area
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Report safety hazards or stock issues to the Store Manager
Stock Loss Control:
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Report damaged stock to the Store Manager
Core Values and Behaviours:
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Integrity: Honest, keeps promises, respects confidentiality
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Accuracy: Attention to detail, minimizes mistakes, works in an orderly manner
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Client Focus: Friendly, solution-driven, welcomes and assists customers
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Personal Development: Actively seeks learning opportunities, accepts feedback
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