External Customer Advisor
Location: Montana Region, Pretoria, Gauteng
Company: Jonsson Workwear
Employment Type: Full-Time (Field-Based Role)
Role Purpose:
To serve as a trusted advisor and strategic partner to Jonsson Workwear customers in the Montana region by building long-term relationships, delivering exceptional service, and identifying tailored workwear solutions that meet each client’s unique needs.
Key Responsibilities:
-
Customer Relationship Management:
-
Act as the primary point of contact for customers in the region.
-
Build and maintain strong, trust-based partnerships with clients.
-
Understand each customer’s business and provide proactive solutions.
-
-
Sales and Solution Development:
-
Identify new business opportunities through field visits and relationship-building.
-
Develop tailored proposals based on a deep understanding of customer needs.
-
Drive growth by contributing to both customer retention and expansion.
-
-
Service Excellence:
-
Ensure consistent follow-up, delivery on commitments, and customer satisfaction.
-
Represent the Jonsson Workwear brand professionally and with integrity.
-
Collaborate with internal teams to ensure customer solutions are effectively delivered.
-
-
Mobility and Autonomy:
-
Spend significant time travelling to client sites.
-
Work independently with Montana as your central point of contact.
-
Ideal Candidate Profile:
-
Experience: Previous customer-facing or external sales/account management experience.
-
Skills & Traits:
-
Strong interpersonal and communication skills across all organizational levels.
-
Commercially minded with the ability to identify new opportunities.
-
Self-motivated, dependable, and committed to follow-through.
-
Presentable, professional, and passionate about customer service.
-
Ability to work autonomously and manage time effectively.
-
-
Mindset: A true partner to the customer, driven by solutions and service excellence.
Post a Comment