Temp Driver
Company: Heineken Beverages (South Africa) (Pty) Ltd
Location: Durban
Function: Supply Chain
Sub Function: Customer Services & Logistics
Job Grade: 01
Reporting to: Customer Services Supervisor
Job Type: Temporary
Applications are invited for the above-mentioned position in the Customer Services and Logistics function, based in Durban. The successful candidate will report to the Customer Services Supervisor.
Key Responsibilities
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Operate company vehicles safely for collections and deliveries to customers and distributors.
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Load and unload delivery vehicles securely and efficiently.
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Follow delivery routes and schedules to ensure timely deliveries.
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Deliver excellent customer service by addressing questions and resolving delivery issues.
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Maintain accurate delivery documentation, including proof of delivery and invoices.
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Ensure vehicles are maintained, cleaned, fuelled, and inspected regularly.
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Comply with all road traffic laws and safety standards.
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Maintain detailed vehicle logbooks and inspection checklists.
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Ensure vehicle cleanliness and report any damage immediately.
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Distribute loads evenly during loading and off-loading.
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Notify the Customer Delivery office upon departure.
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Adhere to traffic regulations and speed limits.
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Ensure the quality and presentability of loaded and delivered products.
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Achieve all delivery KPI targets.
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Communicate with the customer upon arrival and request permission to off-load.
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Handle customer complaints professionally and escalate where necessary.
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Report any accidents or vehicle faults within 24 hours, as per procedure.
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Complete all delivery documentation accurately and on time.
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Assist with device use and crew management on hired vehicles when required.
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Ensure personnel safety and use of PPE at all times.
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Prevent unnecessary breakages during loading/unloading.
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Perform any ad-hoc duties assigned by the supervisor.
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Follow all company policies and procedures and contribute to continuous improvement.
Job Requirements
Education:
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Minimum Grade 12 (Matric) qualification.
Experience:
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Valid driver’s license for delivery vehicle (Code EC / PDP).
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A commercial driver’s license is an added advantage.
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At least 2 years of experience in driving delivery vehicles.
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Experience in the alcoholic beverages industry is beneficial.
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Strong customer service, verbal and written communication skills.
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Ability to work independently and in a team.
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Safe driving practices and the ability to handle multiple deliveries.
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Flexibility to work varied hours in a fast-paced environment.
Employment Equity:
Heineken Beverages (South Africa) (Pty) Ltd is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment. Applicants must be eligible to live and work in South Africa.
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